Customer Services Customer service is a vital component of the FindandBook service. It is our mission to provide a level of service to our customers that is of the very highest standard and to be recognised within our industry as a leading service provider that delivers added value to our customers businesses. To provide as much information as possible to our customers Multicom has developed an online suit of customer service tools and information systems.
|
Customer Contact CentreThe Multicom Customer Contact Centre is the hub for customer relationships. |
|
Read more...
|
Customer Services InterfaceTo provide as much information as possible to our customers Multicom has developed an online suite of customer service tools and information systems. |
|
Read more...
|
Online SupportThe Online Support Ticketing Service (OTRS) enables FindandBook users to log issues 24 hours a day. |
|
Read more...
|
|
Please note: Access to these services requires a user name and password. For more information please contact our support team: Tel: +44 (0)117 968 8900 or +44 (0)117 968 8907
email:
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Support HoursStandard support is provided 08:30 to 17:00 Monday to Friday (excluding UK bank holidays) Extended support is available at an additional charge - Option 1: 08:00 to 22:00 Monday to Saturday and 09:00 to 18:00 Sunday (excluding UK bank holidays)
- Option 2: 24/7 support
|
|
|
